If you’re a repeat visitor to our website, things may look a little different around here. Over the last several months, we’ve been hard at work on a new and improved website that is informative, easy-to-navigate, and expertly designed. In short, we wanted to make our online home as user-friendly as possible. In this overview, we’ll discuss all the big features that are designed to create a great experience for our customers.
Fresh, Modern Design
Our website now aligns much better with our brand. The blues and whites that define us carry throughout every page, complemented by copy and design elements that guide you naturally through the content. Every page is easy to navigate and you can find what you’re looking for without having to jump through hoops.
Streamlined Loan Application Process
When you need a loan, you probably have plenty on your plate already. We want to provide a boost towards your goals rather than a frustrating roadblock. That’s why we’ve put a lot of thought into our loan application process. We collect only the information we need, connect you with a specialist, and have you sign the necessary documents. It’s that simple!
Convenient Payment Tools
Making a payment shouldn’t feel like an obstacle course, and we’ve made it easier than ever to pay your balance. We’re now accepting debit card payments that can be submitted with the click of a button! Select the branch you’re making a payment to and enjoy a simple, secure process. And don’t worry—you can still pay by phone or check if that’s your preference.
Branch Information & Support
Our three locations are now easily accessible through the main navigation menu at the top of every page, under “Our Locations.” Simply click the dropdown menu and select the location you’re looking for (Glen Burnie, Reisterstown, or Easton). Each page lists that location’s contact information, physical address, business hours, and payment submission options.
Mobile-Friendly Experience
Visiting the site on mobile? You don’t have to worry about a frustrating experience. We’ve fully optimized the new Bay Country website to be mobile-friendly. All features are easily accessible from any device—desktop, phone, tablet, etc.
Commitment to Service
As always, we designed this fresh new website with you in mind, because you’re the reason we’re in business. This new, upgraded website prioritizes you and reflects our commitment to personalized, accessible lending that cares about more than just credit scores.
We invite you to explore this new website we’ve created to ensure the smoothest possible borrowing experience for you. We hope you like it!
