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Account Representative – Jobs- Glen Burnie

Account Representative Job Description

We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you have some experience in sales or customer service, we’d like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business.

We also encourage you to browse our other open positions for Consumer Loan Officers and Collections Specialists.

Bay Country Financial Services is the company to trust for fast, flexible, confidential financial services. We offer personal, consolidation, automobile, boat, trailer, RV, motor-home, and motorcycle loans. We focus on the Quality of our relationships with our customers and employees, apply today to see if you’re a good fit.

Responsibilities:

  • Be the main point of contact of assigned customers
  • Negotiate contracts and handle paperwork (e.g. invoices, orders)
  • Follow up regularly after closing a sale to ensure client satisfaction
  • Respond promptly to customer queries and complaints to find solutions and defuse tension
  • Pass on issues to account managers when needed
  • Present new or additional products and services to existing customers
  • Approach prospective clients through cold-calling, email etc. to meet sales targets
  • Send reports on sales activity, accounts status and possible issues

Skills

  • Proven experience as an Account Representative or other sales role
  • Experience in customer service is a plus
  • Strong communication and negotiation skills
  • Excellent organizational and multitasking ability
  • Assertiveness and confidence
  • Goal-driven with ability to work under pressure
  • Good problem-solving skills
  • High school diploma; BSc/BA in business is a plus

Job Type

  • Full-time

Salary

  • $20.00 – $24.00 per hour

Benefits

  • Health insurance
  • Health savings account
  • Paid time off

Schedule

  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental Pay

  • Bonus pay

Education

  • High school or equivalent (Required)

Experience

  • Customer Service: 2 years (Required)

Work Location

  • Glen Burnie, MD

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