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Account Representative – Jobs- Glen Burnie, Easton, & Reisterstown

Job Description

Bay Country Financial Services – Maryland’s largest independent
consumer finance institution is seeking an Account Representative to become a part of our
Winning Team!

Responsibilities

  • Establish customer relationships.
  • Advise borrowers on account status and payment methods.
  • Guide customers through the loan application process.
  • Loan closing offering the company’s products.
  • File loan applications and supporting documents.
  • Make collection calls.
  • Handle customer complaints and take appropriate action to resolve them.
  • Provide customer service to new and existing customers.

Qualifications

  • Previous experience in finance, banking, or other related fields
  • Familiarity with financial and lending practices and CRM platforms.
  • Ability to build rapport with clients.
  • Strong analytical and mathematical skills.
  • Excellent written and verbal communication skills.

Job Type

  • Full-time

Salary

  • $19.00 – $24.00 per hour

Benefits

  • Health insurance
  • Health savings account
  • Paid time off

Schedule

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types

  • Bonus pay

Education

  • High school or equivalent (Required)

Experience

  • Customer Service: 2 years (Required)

Work Location

  • Glen Burnie, MD
  • Reisterstown, MD
  • Easton, MD

Join Our Team

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