Maryland’s largest independent consumer finance institution is seeking a Consumer Loan Officer to become a part of our Winning Team!
Establish customer relationships.
Advise borrowers on account status and payment methods.
Guide customers through the loan application process.
Loan closing offering the company’s products.
File loan applications and supporting documents.
Make collection calls.
Handle customer complaints and take appropriate action to resolve them.
Provide customer service to new and existing customers.
Previous experience in finance, banking, or other related fields
Familiarity with financial and lending practices and CRM platforms.
Ability to build rapport with clients.
Strong analytical and mathematical skills.
Excellent written and verbal communication skills.